FAQs

 

The majority of FAQs we receive are covered by the general booking information which covers all things relating to hiring the hall: prices, deposits, how to pay etc. However, if your question isn’t featured there or here, please fill in the contact form and we will get back to you within 48 business hours.

 
 

Parties & Celebration events

  • Unfortunately, we only take bookings for children’s parties up to age 13.

  • Unfortunately, we do not currently take bookings for adult celebration events. However, if you are looking to hold a Christening party, please get in touch at bookings@cavershamhall.org

  • Please contact us with your request as these are considered by the trustees on an individual basis.

  • Total capacity:

    • when hiring one hall: 45 people

    • when hiring both halls: 70 people

  • Item descriptionNo, the other hall will not be hired out at the same time. However, if you wish to use it, you must book both halls when requesting your booking.

    Please note: if you only book one hall but use the second hall you will be charged for hiring both halls.

  • Yes, but South hall only, so make sure to select it when you make your booking.

    Maximum height: 3m.

    Insurance: You must provide us with your supplier’s insurance policy for the bouncy castle, a copy of which must be sent to bookings@cavershamhall.org no later than 7 days before the date of your booking.

    The Hall has its own public liability insurance, but bouncy castles fall outside of this so they are your responsibility during your booking.

    A good article on what you should know before you decide to hire a bouncy castle can be found here.

  • Yes, just allow time in your booking request for both set-up beforehand and cleaning at the end.

    The cost for a children’s party (up to a maximum of six hours) is fixed, so whether you hire the hall for two hours or three, for example, the price is still the same. Parties over six hours in duration incur an additional hourly rate. See here

  • Yes, you must leave the hall as you found it. Tables, chairs and floor must all be put away and left clean.


Prices

  • Monday-Saturday: £9.50 per hour, per hall

    Sunday: £10.50 per hour, per hall

  • One hall: Monday-Saturday: £50.00, Sunday: £60.00

    Both halls: Monday-Saturday: £90.00, Sunday: £110.00

    The prices are also on our Hire Charges page here.

    • For a children’s party over 6 hours, the prices are as above, with the cost for the extra time as shown, below:

    • One hall: each extra hour: £15.00

    • Both halls: each extra hour: £25.00


Bookings & Deposits

 

For more detailed information regarding bookings, payments and cancellations, visit our Booking Information page.

  • Yes. Please email bookings@cavershamhall.org to request a viewing.

  • An automated email confirming your booking is sent within 3 working days of your booking request.

    Search your Inbox for noreply@hallmaster.co.uk and if you still cannot see it, please check your Junk folder.

  • For all queries regarding bookings, please email: bookings@cavershamhall.org

  • Single bookings: yes, a refundable booking deposit of £50.00 is required.

    Recurring bookings: no, a deposit is not required.

  • • Deposits must be paid no later than 14 days before the date of your booking.

    • Details on how to pay can be found here.

  • For one-off events: pay no later than 14 days before the date of your booking.

    • all recurring bookings are invoiced automatically and sent by email one month in arrears. For example, if your bookings begin in February, you will receive your first invoice in March.

    • Payment terms are 14 days from receipt of the invoice by email.

  • • The Hall will return your booking deposit no later than 7 working days after your event, providing that all T&Cs have been met. If they have not, the Trustees reserve the right to retain all, or a percentage, of the booking fee dependent upon which T&Cs have been breached and to what degree.

  • • All deposits and bookings must be paid by online banking or bank transfer. Click here for our bank details.


Using the Hall

Please note: smoking and illegal substances of any description are not permitted in the Hall or any of its grounds. Hirers who do so during their bookings will not have their deposit returned and will not be permitted to book the Hall for future events.

  • • Press ‘C’ on the keypad and input the code again. This clears the lock and, in most cases, the door will open. Also, ensure that you turn the lock anti-clockwise to open the door.

  • Caretakers

    • Angela Lewis
      07521 068812

  • • Yes, there is a ramp available. Please let us know your needs in advance by emailing us at bookings@cavershamhall.org

  • • No, the nearest car park is the NCP, Kings Meadow, George Street, 0.4 miles (600m) from the Hall.

  • Yes, see below:

    Weekdays: St. John’s Road has shared use resident’s parking restrictions from 8.30am to 5.30pm, but there is 2 hours free parking available for non-residents.

    • Weekends: No parking restrictions in force.

  • Ideally, set-up time should have been included when you chose your start time. However, providing there are no classes beforehand you can, but please let us know in advance at bookings@cavershamhall.org.

  • • Yes, but only if you book the North hall which is where it is situated.

    • Users of the South hall may use the kitchen but only when the North hall is not in use.

  • • No

  • • No. Fire doors must be kept fully shut at all times.

    • Use the window winders to open windows and allow in more ventilation.

  • • No, we do not allow food heaters in the Hall.

  • Yes, but only on the pin-boards or if they are hung from the radiator pipes. Decorations stuck to walls are not permitted.

  • • You are given one black bin bag which must only contain dry rubbish. This must then be placed in the large bin situated in the cloakroom.

    • All other rubbish, including uneaten food and drink/wet waste, must be taken away with you at the end of your booking and disposed of responsibly.

    • Please note: hirers found to have placed their bin bag in the bin of a local resident will have some or all of their deposit retained.

  • • No, the Hall does not currently have WiFi.

  • • Yes, hirers are permitted to play music at the Hall, providing that the volume is kept at level that does not affect people living close to the Hall.

  • • If you run a class where people pay to attend and you play music protected by copyright, it is your responsibility to hold the relevant music license.

    • You will need to purchase a music license (known as TheMusicLicense).

    • See bullet point 5 under ‘Exclusions’ here for the official explanation and here to view the tariff if you are a dance teacher, a good representation of how much a license costs.

  • • No. Only registered guide dogs are allowed in the Hall.

  • • You may bring alcohol into the Hall as long as you do not sell it.

    • If you wish to sell alcohol at your booking, you must have apply for a Temporary Event Notice (TEN), which are issued by Reading Borough Council.

  • • The Hall does not have a landline. For that reason, we recommend you bring your own mobile to the Hall in case of emergencies.

  • • Yes. You must leave the Hall as you found it at the start of your booking, so please make sure to allow enough time for clearing and cleaning when choosing your end time as this is the time by which you must leave the hall.